HERE YOU'LL FIND ALL OUR LEGAL TERMS AND POLICIES
TERMS OF USE (ToU)
1. GENERAL
1.1 NOBL (also “nobl”), is an official registered trademark of 228 ELYSIAN PROJECT ADVISORY LIMITED,
headquartered at 11 Mesogeiou Street, Agia Fylaxi, Limassol, CY-3117 Cyprus with tax registration
number HE 431058 under the Cyprus Registrar of Companies.
1.2 The website www.nobl-house.com is the official website of the Company. The website (website or site
or electronic pages, web server, server, servers or other similar meaning, hereafter called the “Site”)
serves as the official website and online store (e-store or e-shop) of the company (Company or 228
Elysian Project Advisory Limited, or Elysian Project, or NOBL, us, we, our, ours, hereafter called the
Company or We).
1.3 The NOBL android and iOS application for mobile devices is the official app of the Company. The
application (application or app or electronic pages, web server, server, servers or other similar
meaning, hereafter called the “APP”) serves as the official mobile application and online store (e-store
or e-shop) of the company (Company or 228 Elysian Project Advisory Limited, or Elysian Project, or
NOBL, us, we, our, ours, hereafter called the Company or We).
1.4 The terms and conditions presented below (terms and conditions or terms and conditions of use or
terms or conditions or other similar meaning, hereafter called “ToU”) apply to You (you, your, the user,
client, customer, final consumer, visitor, visitor to the Site or APP or APP) by virtue of your electronic
use of the Site or APP and the information herein. Use of any of the electronic pages and services of
the Site or APP implies your full agreement and consent to all the ToU applicable for the entire content
or parts of the Site or APP. You should read all the ToU and ensure you understand them before
proceeding to use the Site or APP. If you do not agree with any one of the ToU you are required to
leave the Site or APP and not use any of its content and services. Moreover, before you complete
any “Purchase” (purchase individual items, products, subscriptions or services by placing an order,
making payment and setting up shipping and delivery instructions), create or modify your personal
account or other similar services on the Site or APP, you will be asked to confirm your agreement with
the ToU that are in effect at the time of your Purchase. Your continuing use of the Site or APP implies
your unconditional acceptance and agreement with the ToU.
1.5 The ToU, in part or in whole, can be modified by us from time to time, at our discretion. The new ToU
are in effect from the moment they are uploaded on the Site or APP. When you click to complete a
Purchase you will be asked to confirm your agreement with the ToU that are in effect at that time. By
clicking the “I Agree” button (or similar) you confirm that you have read and accept all the ToU in
effect at the time. We suggest that you review those ToU periodically as those changes may affect our
relationship with you, the information on the Site or APP or the use of information by us.
1.6 You (the “Customer”) are the final consumer of the products and services of the Site or APP. Final
consumer has the meaning that you make Purchases for purposes not related to a business, to
commercial or professional activity, nor for resale, exchange for commercial gain, loan or borrowing
to other individuals, companies or organizations. If you are not a final consumer, you are required to
leave the Site or APP immediately. For any further use of the Site or APP, you are required to contact
the Company directly via phone, email or in person. If you are not the final consumer in the meaning
stated above, we reserve the right not to respond or fulfil your Purchases.
2. PRIVACY POLICIES – USE OF COOKIES – PERSONAL INFORMATION – SECURITY
2.1 In order to register as a member and make Purchases, we will request that you provide us with
Personal Information (some or all of your title, name, company name, user name, user ID, password,physical address, registered address, shipping address, billing address, tax ID number, electronic
address, electronic identification, contact information, phone number, date of birth, age, gender,
affiliation, billing information, images, credit card, debit card or electronic wallet information). This
information is processed as needed by us and/or by third parties (such as warehouse, supplier,
fulfillment and shipping, credit card authorization platform, financial institution) in order to complete
a Purchase. The information is processed in accordance with Regulation (EU) 2016/679 of the
European Parliament and of the Council of 27 April 2016 on the protection of natural persons with
regard to the processing of personal data and on the free movement of such data, and repealing
Directive 95/46/EC (General Data Protection Regulation) and is not disclosed, published or sold to
any unrelated party without your explicit consent, except under provisions of N. 2225/1994 and
obligations under directive 24/2006. Under certain circumstances required by law, we may be
compelled by competent authorities, court orders or legal proceedings to disclose some of this
information. We will make all reasonable effort to restrict such disclosures to what our legal
obligations define at the time.
2.2 We use the personal information you provide us to enroll you as a member and complete a
subscription Purchase or other Purchase. This includes confirming your order, processing payment,
registering your order, fulfilling and shipping your order. We may also use the information to
communicate with you about your order, to make suggestions about alternative or related products
or services, or to communicate news about us and our affiliates. You can choose not to receive such
communications from us by sending an email request to customercare@nobl-house.com or simply
by clicking Unsubscribe at our Newsletters or Events Invitations or at any other form of email you
receive from our party. Also, all personal information you opted in at any of our retail sales points,
shop-in-shops, stands, promotional events, displays and exhibits, may be used to send you
newsletters, events Invitations and get in touch with you if necessary. If you do not wish to receive
emails anymore you simply click Unsubscribe at the bottom of the email.
2.3 If you connect with our Site or APP through our affiliates or through social media such as Facebook,
Twitter, LinkedIn, Instagram, Whatsapp and the like, we may receive information about you from those
sites according to their privacy policies and according to the settings you have accepted from them.
We do not have any control over them and their policies, so please ensure you have acted accordingly.
2.4 Each time you connect to our Site or APP, we may collect information that pertains to your IP (internet
protocol) address, your location, your device type, the browser you are using, your network provider,
the time zone and country, language preferences, Site pages you have visited, error and download
reports. Our IT systems may collect this information automatically and may use it to facilitate your
visit and improve our services. Some of this information is collected by “cookies” (defined below).
When visiting our physical stores, you may also use our Wi-Fi services and you may provide similar
information to our systems. You can prevent this from happening by turning off the Wi-Fi enabling
function of your device.
2.5 Cookies are short electronic software scripts sent automatically among our Site or APP, your browser
and your electronic equipment (which may be your computer, your mobile or other device or other
means you have used to access our Site or APP). Cookies function to communicate more efficiently
between you and our Site or APP and improve your experience with our Site or APP.
2.5.1 Cookies are either temporary (deleted at the end of each session/visit to our Site or APP) or
enduring (stored and used over multiple sessions). Some of the cookies are necessary for the
proper functioning of the Site or APP and your session (such as remembering your log-in
information, or the items in your shopping basket). You cannot navigate the Site or APP without
allowing such cookies. Other cookies are optional (such language preferences, country,
location, size, colors) and improve the functionality of the Site or APP and allow us to customize
our services to you. Other cookies are used by us for data analytics purposes and convertinformation into non-personalized statistical data for diagnostics and related business
decisions.
2.5.2 You can block certain types of cookies by following your browser’s instructions, which should
identify the files and locations of those cookies and how to block them or delete them. We do
not control the policies and settings of your browser. Blocking or deleting cookies may not
allow you to use some of the features of our Site or APP. You can get information about
blocking, controlling and deleting cookies from www.aboutcookies.org or
www.youronlinechoices.eu
2.5.3 Note that various social media sites, such as Facebook and Instagram may also use cookies
during your session in our Site or APP, if you have allowed or accepted them to do so. We do
not control those cookies and the respective policies of the social media. Please, refer to their
policies and set their settings according to your preferences.
2.6 Unless you inform us otherwise, as described above, you consent to the deployment of cookies and
the information you provide to us for the authorized use by our current employees and related parties
to complete Purchases and improve our services to you. We take a number of reasonable and
appropriate steps to inform and require our employees and related parties to adhere to the prevailing
European Union and Cypriot regulations in the use and storage of such information. As part of those
steps, and as reasonably possible, we use encryption technology for transmission and storage of
information, we do not store details of your credit card information beyond what is needed to
complete specific transactions, and we ask you to use a secure password to access your account on
our Site or APP. We regularly monitor the traffic on our Site or APP to detect vulnerabilities and
possible breaches. Nonetheless, you should be aware that any information transmitted over the
internet or stored in digital form is not completely secure and we cannot complete guarantee the
security of your personal data transmitted to us through the internet. You accept the risk of any such
transmission.
2.7 Under Cypriot and European Union regulations you have various legal rights to review the personal
information we hold on you, to dispute and request corrections about inaccuracies of your personal
information. Please, contact us via email at customercare@nobl-house.com or by writing to us at 228
Elysian Project Advisory Limited, Attention: NOBL E-Shop, 11 Mesogeiou Street, Agia Fylaxi, Limassol,
CY-3117 Cyprus, to convey your reasonable request about the specific information and corrections.
Such communication can be in either the English, or Greek language.
2.8 For purposes of completing a Purchase or other services, we may transfer and store some personal
information to a destination outside the European Economic Area (EEA), such as the United States of
America (USA). We may also process information through suppliers and partners located outside the
EEA. In such cases, we will take reasonable steps to ensure your personal information is treated in
accordance with the EU regulations that apply in such situations.
2.9 You may be accessing our Site or APP from a location outside the European Union, or from countries
that have different personal information laws, or via and through browsers with different levels of
protection than those that apply in the EU. You explicitly accept that those provisions may be lower
or different than what we provide here, and that we cannot guarantee the protection of personal
information we receive from and through them nor can we comply with the range and possible
contradictory statures of different jurisdictions. You accept that by using our Site or APP, our
relationship with you is governed by European and Cypriot laws as appropriate.
2.10 In case of change of ownership or control of the Company in a lawful way, such as merger, acquisition,
sale, transfer or reorganization, we can transfer, sell or concede the information collected by our Site
or APP to the relevant parties. Such transfer will be announced on our Site or APP and will be in effect
as prescribed by law.
3. INTELLECTUAL PROPERTY – COPYRIGHT – TRADEMARKS3.1 All elements of the Site or APP, such as design, text, video, audio, graphics, logos, button icons,
images, layout and arrangements (together commonly referred to as the Content) belong to the
Company and are protected under copyright laws of the EU and pertinent international statures. The
images and text, videos, and audio clips, including but not limited to descriptions of products and
features that are provided to us by our suppliers and used in the Site or APP, are protected under
their copyright provisions and are used here with permission of their rightful owners. You are
permitted to visit the Site or APP, view the Content and download a limited amount of copyrighted
material for your own temporary and personal use, as a final consumer. You are not authorized to use
any copyright material for commercial or professional purposes. You must not systematically extract
or use Content in any commercial or professional capacity. You must not extract by physical or
electronic means (such as data mining), whether once or multiple times, any of the Content of the
Site or APP for commercial or professional use either for direct or indirect, financial or other benefit.
You must not re-utilize or extract any parts of the Content of the Site or APP without our prior written
consent.
3.2 You are permitted to provide electronic links to our Site or APP subject to prevailing legal and
customary norms. Such links must be presented in such ways and under specific representations that
do not damage our reputation or take advantage of our identity or to imply any endorsement by us
or any affiliation between us and other linked websites. We reserve the right to withdraw such
permission at any time and for any reason we deem appropriate. You are required to remove the link
without any delay.
3.3 Wherever the Site or APP contains links to other websites (for example websites of our suppliers,
publications, social media or blogs) such links are provided to you for information only and in no way
represent any endorsement, truthfulness, reliability, secure access or affiliation with us. We do not
control nor monitor the content of those websites and we cannot be held responsible for any
information provided or for any loss or damage you might incur from your use of such websites.
4. LIABILITY
4.1 We continuously attempt to present products, product images and descriptions, events and
individuals in the most accurate way possible; however, you accept that often our abilities to check
the Content are limited, many presentations and descriptions are provided to us by third parties,
images may not be accurately depicted, colors may be distorted between different devices, and
information may change without our knowledge or our capacity to include the new information in
our Site or APP. We cannot guarantee that all information and details are always accurate and free
of errors and omissions. You are encouraged to contact us directly if you want more accurate
information than what you can find from time to time on the Site or APP. We cannot be held liable
for any loss or damage you may suffer from incomplete, inaccurate or distorted information on our
Site or APP.
4.2 We are responsible for any loss or damage you suffer in relation to visiting our Site or APP and avail
of our services that is an obvious consequence of our negligence, fraudulent misrepresentation on
our part or other liability that cannot be limited by law. We are not responsible for any loss or damage,
injury or death that is not foreseeable or beyond our control.
4.3 We assume no liability toward you if you do not meet the minimum age requirement (currently 18
years of age) or mental and financial capacities as prescribed by law. We have no reasonable way to
check your age or capacities; by using the Site or APP you declare that you meet appropriate legal
requirements. If you do not meet those requirements, we have the right to demand reparations from
your legal guardian or representative.
4.4 Since you are a final consumer and our services and Purchases are supplied for your domestic and
private use, we do not accept any liability for any commercial, business, or professional loss, damage,
business interruption, or missed business opportunity.4.5 We will not be held liable for any loss or damage related to the use or inability to use the Site or APP.
We will not be held liable for any loss or damage you may incur from representations you may make
with respect to use of the Site or APP. We will not be held liable for reliance by you or third parties
on specific Content except that for which we explicitly state otherwise. The Content of the Site or APP
is provided for general non-commercial information only. Content may be out of date at any given
time. Content may be provided to us by third parties we do not control. Content is not intended to
be used as advice on which you should rely on and we make no representations, whether expressed
or implied, that the Content is accurate, up to date, complete and free from errors and omissions. If
you seek advice or clarification with respect to any specific elements of the Content, you are asked to
contact us directly with specific requests.
4.6 We will not be held liable for any loss or damage caused by a virus, malware, or other technologically
harmful material that may infect your device, electronic software, or your information due to your use
of the Site or APP or downloading of any Content or from any other website linked to the Site or APP.
You are solely responsible to activate and maintain up to date appropriate electronic protection
before you participate in any internet activity including accessing the Site or APP.
4.7 Force Majeure. We will not be held liable for any loss or damage, nor for failure to perform, nor for
any delay in performing any of our obligations if such loss, damage, failure or delay, is caused by an
event outside of our control. Events outside of our control may be such events as acts of God, wars,
terrorist attacks, civic strife, riots, pandemics, labor disruptions, strikes, transportation interruptions,
natural disasters, earthquakes, fires, floods, severe weather, government action or failure, interruption
of telecommunication and transportation networks. In the case of any such event occurring and
affecting our operations, we will contact you as soon as it is reasonably possible to notify you about
the implications of the event on our service and we will arrange for an alternative after the event is
over and when an alternative is reasonably available.
5. USE OF THE SITE OR APP
5.1 Whether you visit the Site or APP to Purchase or browse, compare information about products, follow
electronic links or communicate with us, you agree to adhere to the ToU. If you do not agree to the
ToU, you should leave the Site or APP immediately.
5.2 Access to the Site or APP is made available to you and is without a charge. You are responsible to
make all necessary arrangements to access the Site or APP and we cannot be held responsible for any
charges you may incur by your network provider or browser for accessing our Site or APP.
5.3 You are responsible for any and all individuals that access our Site or APP through your internet
connection and through your account with us. You are responsible that they are aware, understand
and comply with the ToU of the Site or APP. You are responsible for any electronic communication
and information sent from your device to us and in your account with us.
5.4 You must use the Site or APP for lawful purposes only. You are responsible not to use the Site or APP
for any unlawful purpose, or any purpose that violates local, national, European and international law.
Accordingly, any use that is illegal, offensive, abusive, obscene, inflammatory, injurious to third parties,
defamatory, violates copyright or privacy laws, or can cause harm to others is strictly prohibited.
5.5 You are responsible to refrain from using the Site or APP to send or use material that includes business
and commercial soliciting, political campaigning, software viruses, mass mailings, spam, or other
material that may cause inconvenience annoyance or harm to any person.
5.6 You may not use the Site or APP in any way that may cause or is likely to cause interruption, damage
or impaired its use by others.
5.7 We will report any violation of any of the terms of use in this Article of ToU that constitutes a criminal
offense. We will report such violation to the relevant law enforcement authorities, and we will disclose
your personal information and identity to them for purposes of legal proceedings.5.8 Access to the Site or APP is temporary and for personal purposes. Access at one time does not in any
way imply permission to access it at any other time.
5.9 We may modify the Content of the Site or APP at any time and we are under no obligation to notify
you about changes and modifications.
5.10 Solely at our discretion, we may restrict access to certain parts of the Site or APP or block access by
certain individuals either temporarily or permanently.
5.11 Breach of any of the ToU will automatically and without prejudice for further action, result in you
indemnifying us in full against all costs, liabilities, losses, damages, fees and expenses incurred or paid
by us in relations to, as a result of or in consequence to your breach.
5.12 All transactions made through the Site or APP are governed by the pertinent Cypriot, European and
international laws that regulate issues relating to electronic commerce as well as consumer protection
legislation N. 2251/1994 that regulates issues relating to remote sales.
6. PRODUCTS
6.1 Items, products, merchandise, and services listed on the Site or APP are normally available for
Purchase. Their images, descriptions, features, characteristics, specifications, colors, sizes and
availability (collectively the Information) are accurate to the best of our efforts but we are not liable
for any Information that may be incomplete, in error or out of date. Wherever or whenever you may
be in doubt about specific Information or it does not seem normal or reasonable, please contact us
before completing a Purchase.
7. PRICES – CHARGES – FEES
7.1 Prices listed on the Site or APP are quoted in Euros and are exclusive of VAT as specified by applicable
laws. They exclude processing fees, shipping costs and other charges if applicable. Those fees, costs
and charges will be calculated when you place an order and you will be informed of them before you
complete your Purchase.
7.2 Services purchased on the Site or APP are accessible for the duration specified and when activated or
on the agreed starting date and time. Other tangible products purchased on the Site or APP will
become available for pickup by you, only at the NOBL facility specified at the time of Purchase.
7.3 If a purchased item needs to be received at a location other than the NOBL facility specified at the
time of Purchase, you are responsible to make such arrangements at your sole expense, and NOBL’s
responsibility for delivery under this agreement ends upon pickup by you or your representative or
agent at the NOBL facility. For this purpose, you are considered the exporter of the purchased items,
and any applicable customs brokerage fees, import duties and taxes are your sole responsibility.
7.4 We reserve the right to change prices on the Site or APP at any point to reflect market conditions. We
cannot be held liable for changes in the prices listed on the Site or APP or for any loss or damage you
may incur by not completing an order and then be presented with a different price at a later time.
We are under no obligation to inform you of any changes in prices on the Site or APP.
7.5 Prices are normally aligned between the Site and APP. Price differences may on occasion occur and it
is at our discretion to retain or eliminate the differences. We reserve the right from time to time to
include special discounted prices in either the Site or APP without matching those prices in the
alternative format.
8. ORDERS
8.1 You can use the Site or APP to place an order and complete a Purchase. By placing an order you
confirm that you are over 18 years of age and that you are not restricted by law from entering into a
contract.8.2 By placing an order, you accept unconditionally all the ToU, especially those that refer to the collection
and use of personal data.
8.3 An order placed through the Site or APP constitutes a distant/remote sales contract governed by the
legal framework of law 2251/1994, amendment 131/2003, and Directive 2011/83 of the European
Parliament as adapted by Cypriot legislation.
8.4 In order to make Purchases you must first become a registered user by creating an account on the
Site or APP to save your personal information, billing details, and delivery details to be used for your
orders. You will be given a unique user ID (username) and asked to set your own password for
increasing security in the use of the account. Upon creating the account, you agree to keep the
password and all other information confidential and not to disclose them to any third parties. You are
responsible for any misuse of your account. Any purchase made through your account will be
assumed to have been made by you. In case of loss, theft or unauthorized use of your account, you
agree to inform us immediately and to seize using your account until we investigate and resolve the
issue and we explicitly communicate with you that you can resume using your account.
8.5 You can create more than one billing profile on the Site or APP and choose which profile you wish to
use for each Purchase you make.
8.6 General step-by-step process for placing an order (which may change from-time-to-time):
(1) At any point during your visit of the Site or APP, you can select an item and click on the “Add
to Cart” button; the Site or APP will automatically place one unit of the item in your shopping
list.
(2) You can select more items by continuing to browse the Site or APP and clicking on their
corresponding “Add to Shopping Bag” buttons.
(3) When you finish browsing you can proceed to complete your purchase by clicking on the
“Checkout” button.
(4) You can check the list of selected items at any time by clicking on “View Cart” button.
(5) You can change the quantity ordered for each item on your shopping bag by changing the
number of units on the list.
(6) You can remove an item from the list by changing the ordered quantity to zero (0), or by clicking
the “Delete Item” button next to the particular item and then “Update Cart”.
(7) We invite you to thoroughly check the accuracy of your selections and all the elements of your
order before proceeding to payment. You are responsible for all the elements in your order,
such as particular items selected, quantities, sizes, colors and the like.
(8) When you are ready to confirm your order and proceed with payment, we ask you to click on
“Proceed to Checkout”.
(9) To complete an order, you must provide us with accurate information about your name or
company name, phone number, email address, billing address and shipping address and tax ID
number. Inaccurate or incomplete information may result in incorrect, delay, or cancellation of
your order.
8.7 Once your order is completed and payment is successfully processed, your order will be advanced to
fulfillment. Orders for services purchased on the Site or APP are processed immediately and become
redeemable at the date and time specified. Orders for tangible products are usually available same-
day at the NOBL facility specified at the time of Purchase. Some items may not be in-stock and are
usually made available within 2-7 business days upon payment of order. You may be able to cancel
or modify an order by contacting our Customer Care using email. In response, we will inform you
about the status of your order and the steps necessary to accommodate your desired changes.8.8 We reserve the right not to accept or to cancel an order from a specific Customer for reasons such as
an ongoing dispute between us and the Customer regarding a previous order, when we reasonably
believe that the Customer is not a final consumer, the Customer has violated some of the ToU, the
item is out of stock and not in backorder, is withdrawn or recalled, payment authorization is
compromised, you do not meet eligibility criteria, or for other legitimate reason. You have the right
to contest our decision not to process or to cancel an order by contacting our Customer Care and we
will review your request. Nonetheless, you agree that accepting and fulfilling a specific order is entirely
at our discretion. Moreover, you agree that we cannot be held liable for any loss or damage you might
incur as a result of a cancellation of an order.
8.9 At checkout, you will be asked to review all the ToU of the Site or APP. We recommend that you read
all the ToU and ensure you understand them before clicking the button “I’ve read and accept the
terms & conditions”. By clicking this button, you agree to all the ToU presented here.
8.10 At checkout, we recommend that you check each item of your order, the quantity and the prices to
ensure you understand what you are about to purchase before you click the button “Place Order”. By
clicking this button, you confirm the details of your order and surrender your right to dispute any
part of your order.
8.11 After completing the billing details and payment, you will receive an email confirmation of your
Purchase, subject to payment confirmation by your financial institution. Normally, such confirmation
should go out to you automatically, within an hour of processing your order. If you do not receive
such confirmation within thirty-six (36) hours, it is your responsibility to inform us. The case may be
that the contact information you have provided us is incorrect or incomplete. We are not responsible
to identify such errors or omissions and it is not always possible for us to correct them or to
communicate with you; it is your responsibility to follow up with us in case you do not receive the
email confirmation of your order.
8.12 When some of the items in your order are not available at the time of Purchase, we will contact you
by email to explain the matter and provide you with alternative options. Normally, you can choose to
have partial fulfilment of your order, or to ask us to retain the order until all items are available and
complete it in one execution.
9. PICKUP DETAILS – ARRANGEMENTS
9.1 When ordering tangible products, you can request the availability of such items for pickup at the
NOBL facility front desk (or reception, or concierge service) who will inform you when the item(s) will
be available for pickup. Pick-up shall only be available during store working hours. You may need to
provide certain documents at the time of pick-up including but not limited to a copy of your order
and the payment receipt, and a valid personal photo ID. Pick-up orders not picked up within fourteen
(14) days will be considered abandoned and a refund will be issued using the same method of
payment as on the original order, and the amount of the refund will be calculated as the amount of
the original order minus a handling fee not to exceed ten percent (10%) of the amount of the order.
9.2 Your representatives or agents may be able to pickup your purchased items on your behalf provided
an adequate and duly signed authorization document is presented, including but not limited to a
copy of your order and the payment receipt, and a valid personal photo ID. NOBL reserves the right
to refuse acceptance of a representative or agent for pickup of your purchased order.
10. PAYMENT
10.1 After completing the shipping information, the Site or APP will prompt you to proceed to payment.
You can choose any one of a number of payment options and the Site or APP will prompt you for the
appropriate information and necessary steps. The acceptable forms of payment are provided within
this paragraph.10.2 All Charges are facilitated through a third-party payment processor. You represent and warrant that
you are authorized to use the payment method you designate via the Site or APP. You authorize us
(and our designated third-party payment processors) to charge your designated payment method
for the total amount of any fees you owe to NOBL, including any applicable taxes and other charges.
If the payment method cannot be verified, is invalid, or is otherwise not acceptable to us, your
payment may be suspended or cancelled. We reserve the right to adjust, or to instruct our payment
processors to make adjustments to a payment that has already been requested or received, in order
to correct errors or mistakes, or to issue refunds, in accordance with our Payment Policies.
10.3 A Customer that uses the Site or APP must comply with the terms and conditions of the third-party
provider of the applicable payment service used to make the payment. NOBL does not provide those
payment services, is not a party to your agreement with the applicable third-party provider, and will
not be liable or responsible for your use of those third-party payment services.
10.4 Other than payment, we also use the payment processor analytics, and other business services. The
payment processor collects identifying information about the devices that connect to its services. The
payment processor may use this information to operate and improve the services it provides to you,
including fraud detection. Please refer to the payment processor’s own privacy policy.
10.5 In certain special cases in which the payment cannot be made via the Site or APP, NOBL may provide
you with instructions for electronic bank transfers. Such transfers are accepted from most banks and
into an account owned by us. Our Customer Care agents will provide you with our particular bank
account details and relevant instructions. Please, retain a copy of your transfer payment receipt issued
by your bank for your records and in case you need to communicate with us about your payment.
Our financial institution will confirm the funds transfer and subsequently, we will send you an email
confirmation of your order. If the payment is not confirmed within forty-eight (48) hours, the order
will be automatically cancelled.
11. NOBL CREDITS AND POINTS
11.1 NOBL uses a points rewards system (“Points”, credits, or tokens) as a means of incentives in a lawful
manner. Such Points are provided at NOBL’s sole discretion and are typically awarded based on your
purchasing activities, value and frequency. The Customer does not have the right to demand or claim
such Points for any reason whatsoever, and NOBL shall exclusively award such Points. No third-party
has the authority to award NOBL Points to any Customer whatsoever.
11.2 The Users of NOBL Service can obtain NOBL Points through initial registration and promotional
campaigns established by NOBL from time to time. You agree that promotional offers: (i) may only
be used by the intended audience, for the intended purpose, and in a lawful manner; (ii) may not be
duplicated, sold or transferred in any manner, or made available to the general public, unless expressly
permitted by NOBL; (iii) are subject to the specific terms that NOBL establishes for such promotion
or campaign. For instance, promotional offers may be available for certain Users only or may be
limited to be used through specific Partners or at a specific time of the day.
11.3 NOBL may unilaterally determine the conditions applicable to the granting, use and validity of the
NOBL Points.
11.4 Any signing-up (initial registration) bonus credits or tokens can be used only once.
11.5 The Users can use Points to get discount on their purchases only through the NOBL Site and APP and
subject to the specific terms of conditions of the specific campaign or promotion. Points cannot be
exchanged to cash. The validity period of the Points you may have received is specified in the NOBL
Site or APP. Upon expiration, cancellation or deletion of a Customer account, Points will be removed
from your account. Expired Points are no longer redeemable and cannot be used towards any order.11.6 Points will be nullified if NOBL detects any abuse of NOBL Points or suspects or detects that Points
have been granted on incorrect grounds. In such cases, NOBL shall invoice the amount that was paid
using such NOBL Points.
12. FULFILMENT OF ORDERS
12.1 Depending on the payment option selected, your order will be placed on standby until we receive
confirmation from the financial institution that the payment has been completed. We are not
responsible for delays imposed by yours or ours financial institution or when the funds are not
immediately made available in our bank account.
12.2 When the order is accepted, and if notification is relevant, you will receive an email with further
instructions.
13. RETURNS – CANCELLATIONS – EXCHANGES
13.1 Purchased items may be cancelled, returned, or exchanged for any of the following reasons:
(A) For services:
(1) Cancellation for any reason whatsoever if more than twenty-four (24) hours prior to the
commencement date and time (the “Start time”) of the service purchased.
(2) A one-time only service rebooking at no extra charge, if the rebooking is requested prior to the
Start Time of the service purchased. For the avoidance of doubt, re-bookings cannot be made
after the service Start Time has already elapsed. Rebooking requests must be made in writing
to our Customer Care agents at customercare@nobl-house.com or to the on-duty Concierge
or Reception agent at the NOBL facility selected at the time of Purchase.
13.2 For qualifying cancellations, NOBL will refund you the full value of the cancelled purchase to your
original payment method at the time or Purchase. Cancellation requests must be made in writing to
our Customer Care agents at customercare@nobl-house.com or to the on-duty Concierge or
Reception agent at the NOBL facility selected at the time of Purchase. Some cancellation requests
may be possible through the Site or APP by clicking the “Cancel” button or similar button if available.
13.3 For qualifying re-booking requests, re-booking will be subject to availability. You must re-book your
service and select a new available time and date at the time of re-booking. Points or refunds for the
purpose of re-booking will not be allowed. Cancellation or subsequent re-booking of a re-booking
is not permitted, and NOBL reserves the right to charge you if NOBL identifies such unauthorized
activity. Some re-bookings requests may be possible through the Site or APP by clicking the “Cancel”
button or similar button if available, and subsequently selecting a new available time and date.
(B) For tangible products (Except prepared food and beverage)
(1) Cancellation for any reason whatsoever requested in writing prior to dispatch of the order to
the NOBL facility selected at the time of Purchase.
(2) Return or exchange due to change of mind (acceptable only within fourteen (14) days of
delivery).
(3) Return or exchange due to damage caused by shipping (if evidenced and properly verified).
13.4 If you change your mind at any time before the order has been dispatched to the NOBL facility
selected at the time of Purchase. , we are able to accept cancellations and refund you the full value
of the cancelled purchase. Partial cancellations will also be accepted under the same terms.
Cancellation requests must be made in writing to our Customer Care agents at customercare@nobl-
house.com or to the on-duty Concierge or Reception agent at the NOBL facility selected at the time
of Purchase.13.5 Even upon receiving your order, if you are not satisfied with an item you have purchased from us for
any reason whatsoever, you can exchange it for another product or ask to return it back to us for a
refund. You have fourteen (14) days to exercise this option from the day of receipt (picj-up) of the
item(s). Exchange requests for other NOBL products will be subject to stock availability, and NOBL
reserves the right at its sole discretion to decline an exchange, and instead provide a refund. Any
applicable shipping costs and other related fees will be deducted from the refund. In the case of an
approved exchange, NOBL will charge or reimburse the difference in cost of the initially purchased
items and the exchange product chosen. Request for return or exchange under these terms should
be made in writing to NOBL Customer Care at customercare@nobl-house.com.
13.6 If an item you intend to pick-up is in a visibly damaged condition, you should immediately reject such
delivery at the NOBL facility. If the item is discovered in damaged condition following pick-up of the
order, then the Customer should follow the manufacturer’s warranty claim process. It is
recommended that the Customer retains both the shipping box and product box(es). Refer to the
section on warranty in this ToU policy.
13.7 Except for any claim for items discovered damaged after pick-up, in order for us to accept a return or
exchange request, all items returned must be in the same condition as received, sealed and unopened,
and not used or worn in any way, with original packaging and with all the parts, labels and instructions
in place. Items damaged during shipment shall be returned in the condition received, including
original packaging and all parts, labels and instructions received at delivery.
13.8 If an order for a tangible product is unreasonably delayed NOBL will immediately process a
replacement order subject to stock availability, at no additional cost to the Customer. If there is no
stock availability, and the dispatch is expected to take longer than thirty (30) days, the Customer may
choose to request a refund on the replacement item(s) instead.
(C) For prepared food and beverage products (such as brewed coffee, and fresh sandwiches)
(1) Cancellation for any reason whatsoever if accepted by NOBL prior to preparation of the order.
(2) Return or exchange due to incorrect, incomplete, or defective orders, or significant quality
shortcomings.
13.9 Food and beverages prepared by NOBL that are returned or refused by the Customer will be either
be immediately replaced subject to availability, or refunded to the Customer. The Customer may
choose a replacement or refund.
13.10 For certain food and beverage sales, NOBL uses third-party providers (The “Partner”). Unless prepared
by NOBL, the Partner is solely liable for the contents, quality, safety and packaging of their products
sold through the NOBL Site or APP and has a statutory defect liability for their products as set out in
the applicable laws. You are responsible for inspecting the products in your food and beverage
Purchase without undue delay after receiving the order. If there are any defects or other quality
shortcomings in the products of your food and beverage Purchase, then you should contact either
the NOBL Customer Care, acting on behalf of the Partner, or the Partner directly and include a clear
description of the defects or shortcomings. Regarding consumer goods, notices of defects should be
made within a reasonable time from detecting the defect, however no later than within two (2) months
after being detected. Please note that in case of defects in foodstuffs or other products that by their
nature spoil or age rapidly, it is crucial that you notify the defect as soon as possible to enable proper
investigation and verification of the defect. Please note that NOBL or the Partner may ask you to send
a picture of the product in question in order to document and verify the defects. In case of a defect
or a non-conformity in the products of your order, you are entitled to reimbursement in accordance
with applicable laws.
13.11 The Partner is solely liable for any defects in the contents and preparation or packaging of the food
and beverage Purchase or other shortcomings in the performance of the Purchase. NOBL is notresponsible for the information provided by the Partner through the NOBL Site or APP and does not
give any warranty on the availability, quality or suitability of the products.
13.12 NOBL reserves the right to refuse to serve the Customer any food and beverages for any reason
whatsoever..
13.13 NOBL does not warrant or guarantee that the food and beverages supplied, prepared, or sold by
NOBL are free of allergens, including nut products. For packaged third-party food and beverage
products, the Customer has the sole responsibility to ensure that they do not consume, or is exposed
to any food allergens by referring to the food and beverage containers.
13.14 Before returning an item for any reason, you must first contact our Customer Care agents at
customercare@nobl-house.com for instructions
13.15 Subject to the above terms, the following items cannot be returned, exchanged or refunded:
(1) Services that have already commenced or are outside the cancellation threshold.
(2) Items damaged or lost during return.
(3) Returns without original packaging, all parts, labels and instructions.
(4) Items on final sale (Items discounted 40% or more to original retail price, or marked as final)
(5) Food or perishable items that have been opened, consumed or discarded.
13.16 A refund will be issued only after the return has been processed and accepted by us, and only in the
form of the payment of the original order. Upon refund, a credit note (CN) will be issued to your
name.
13.17 NOBL is not responsible for any customs fees including brokerage fees, import duty and taxes, and
other fees applied from countries outside the European Union that may be charged to the Customer
directly after pick-up from a NOBL facility.
13.18 Any disputes on the validity of a claims for refunds and exchanges shall be subject to consumer
protection laws at the country of purchase as specified on the sales invoice.
14. WARRANTY
14.1 Any warranties applicable to products purchased through the NOBL Site or APP are established by
the original manufacturer (the “Supplier”) of the item purchased. NOBL does not take any
responsibility nor participate in the warranty claim of any item purchased on the Site or APP and
found to be defective or non-compliant. Only the Supplier is entitled to provide warranty services.
14.2 This ToU policy does not affect any other rights you may have under the applicable national
legislation. Such rights may vary from one country, state, province or territory to another.
15. FORCE MAJEURE
15.1 If and to the extent that NOBL’s performance of any of its obligations pursuant to this ToU is
prevented, hindered or delayed directly or indirectly by fire, flood, earthquake, elements of nature or
acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, pandemics or any
other similar cause beyond the reasonable control of NOBL (each a “Force Majeure Event”), and such
non-performance, hindrance or delay could not have been prevented by reasonable precautions, then
NOBL shall be excused for such non-performance, hindrance or delay, as applicable, of those
obligations affected (the “Affected Services”) by the Force Majeure Event for as long as the Force
Majeure Event continues and, except as otherwise provided in this Section, NOBL continues to use its
commercially reasonable efforts to recommence performance whenever and to whatever extent
possible without delay, including through the use of alternate sources, workaround plans or other
means. Upon an occurrence of an event of force majeure, NOBL cannot insure uninterrupted or error
free service or access to the Platform Services or the NOBL’s products and there may be periods whereaccess is delayed, limited or not available. NOBL shall use commercially reasonable efforts to provide
Platform Services to its clients.
16. GOVERNING LAW AND DISPUTES
16.1. These terms shall be governed by the laws of Cyprus, or other applicable laws in case such laws prevail
the laws of Cyprus.
16.2. You agree that any dispute between you and us regarding these Terms or any Order will only be dealt
with by the courts of Cyprus, except that if you live in a country (which, for these purposes, includes
Scotland or Northern Ireland) of the European Union other than the Republic of Cyprus, you can
choose to bring legal proceedings either in your country or in the Republic of Cyprus, but if we bring
legal proceedings, we may only do so in your country.
16.3. The European Commission offers a platform for online dispute resolution (ODR) which provides
information about alternative dispute resolution which is recommended in lieu of litigation. Please
refer to http://ec.europa.eu/consumers/odr/.
17. MISCELLANEOUS
17.1 Each section and paragraph of the ToU stands on its own. If any individual section or paragraph is
deemed unenforceable or illegal by a competent court or legal authority, all remaining sections and
paragraphs remain in effect. When it comes to our attention, we will make every reasonable effort to
replace the affected section or paragraph with a legal alternative.
17.2 The ToU presented here, constitute the entire agreement between you and us. They supersede any
prior agreement. There are no oral agreements or representations that deviate from the ToU. Any
other agreement must be in writing and duly signed by the related parties.
17.3 Violation or breach by you of any of the ToU may result in action from our part. Not taking any action
at a particular time is entirely at our discretion and it does not imply that we waive any of our legal
and moral rights, nor does it imply that we may not take any action in the future. Not taking any
action against a particular breach by you does not imply that we give you implicit permission to
violate the same or any other ToU in the future. Specific waivers for particular breaches can only be
obtained in writing and authorized by the managing director of NOBL Limited.
17.4 The checkout process may contain links to third party websites or services that are not owned or
controlled by NOBL. We are not affiliated with, have no control over, and assume no responsibility for
the content, privacy policies, or practices of, any third-party websites. You: (i) are solely responsible
and liable for your use of and linking to third party websites and any content that you may send or
post to a third-party website; and (ii) expressly release NOBL from any and all liability arising from
your use of any third-party website. Accordingly, we encourage you to read the terms and conditions
and privacy policy of each third-party website that you may choose to visit.
17.5 We will use any personal information that we may collect or obtain in connection with the Order in
accordance with the Privacy Policy.
17.6 NOBL reserves the right to modify these Terms at any time by posting the changes on our Site or APP.
Such change will take effect immediately upon the posting of the revised Terms, and your use of the
checkout process after we have posted such changes means that you agree to be bound by the Terms
as modified. However, no such change will affect any Order that you have already placed with us.
OCT 2024.
DOCUMENT EP-3579 revision 0
END OF Terms of Use of NOBL Limited website and mobile application.
PRIVACY AND COOKIES POLICY
1. SCOPE OF THE PRIVACY NOTICE
1.1 NOBL (also “nobl”) is an official registered trademark of “228 Elysian Project Advisory Limited”
(hereinafter the “Company”) having a place of business at 11 Mesogeiou Street, Agia Fylaxi,
Limassol, CY-3117 Cyprus, with tax registration number HE 431058 under the Cyprus Registrar.
1.1 The Company, in its capacity as Controller, collects and processes your personal data only if strictly
necessary, for clear and legitimate purposes, under Regulation (EU) 2016/679, Cypriot Law
125(I)/2018 and Law 112(I)/2004, as applicable during the operation of its website www.nobl-
house.com (hereinafter referred to as the ‘Website’) and its NOBL mobile application (hereinafter
referred to as the ‘APP’) on the processing of their personal data.
2. USEFUL DATA PRIVACY TERMS
2.1 For the purposes of this, the following terms are important to be defined:
(A) personal data: any information relating to an identified or identifiable natural person (‘data
subject’); an identifiable natural person is one who can be identified in particular by
reference to an identifier such as a name, an identification number, location data, or to one
or more factors specific to the physical, physiological, genetic, mental, economic, cultural
or social identity of that natural person;
(B) personal data of special categories or sensitive personal data: personal information that
reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade
union membership and genetic data, biometric data which allows to uniquely identify a
natural person, health data and/or data regarding sexual orientation. We may collect such
data only if you voluntarily provide us, or when we ask you to do so and you provide us
your explicit consent.
(C) minors’ data: personal data of persons under the age of 18; We do not seek or obtain
personal data directly from minors, instead we endeavor to collect such data from their
legal guardian and when necessary, we obtain relevant consent, as it is analyzed hereinafter.
However, as it is impossible to always determine the age of persons who access and use
our Websites and APPs, we encourage parents or guardians to contact us if they notice any
case of unauthorized data provision by minors in order to exercise accordingly their rights
such as deletion of their data.
(D) processing: any operation performed on personal data, whether or not by automated
means, such as collection, recording, organization, structuring, storage, adaptation or
alteration, retrieval, use, disclosure by transmission, dissemination or otherwise making
available, alignment or combination, restriction, erasure or destruction;
(E) controller: the natural or legal person, public authority, agency or other body which, alone
or jointly with others, determines the purposes and means of the processing of personal
data;
(F) processor: a natural or legal person, public authority, agency or other body which processes
personal data on behalf of the Controller;
(G) recipient: a natural or legal person, public authority, agency or another body, to which the
personal data are disclosed, whether a third party or not. However, public authorities which
may receive personal data in the framework of a particular inquiry in accordance with Union
or Member State law shall not be regarded as recipients; the processing of those data by
those public authorities shall be in compliance with the applicable data protection rules
according to the purposes of the processing;(H) third party: a natural or legal person, public authority, agency or body other than the data
subject, controller, processor and persons who, under the direct authority of the controller
or processor, are authorised to process personal data;
(I) consent of the data subject: any freely given, specific, informed and unambiguous
indication of the data subject’s wishes by which he/she, by a statement or by a clear
affirmative action, signifies agreement to the processing of personal data relating to
him/her;
(J) personal data breach: a breach of security leading to the accidental or unlawful destruction,
loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored
or otherwise processed;
(K) Regulatory Framework: The relevant national and EU data protection regulatory framework,
namely the Regulation (EU) 2016/679 (hereinafter referred to as the ‘GDPR’); Law
125(I)/2018, Law 112(I)/2004, the jurisprudence of the Court of Justice of the European
Union (hereinafter referred to as the CJEU) as well as the Decisions, Directives and Opinions
of the European Data Protection Board (hereinafter referred to as the ‘EDPB’) and the Office
of the Commissioner for Personal Data Protection (hereinafter referred to as the
‘Commissioner’).
3. DATA COLLECTED BY THE COMPANY THROUGH THE WEBSITE AND APP
3.1 When browsing and using the Website or APP, the following are collected and processed:
4. DATA COLLECTED AUTOMATICALLY
4.1 When you use our Website or APP, we collect data automatically, some of which can include
personal data. These include data such as language settings, IP address, location, device settings,
the operating system of the device, activity data, time of use, the referring URL, status report, user
information (data on the browser version), the operating system, the browsing result (simple
visitor or registered user), browsing history, the type of data you viewed. We can also collect data
with the use of cookies. For information on the use of cookies, please refer to our Cookies Policy.
4.2 We do not perform automated decision-making processing, including profiling.
5. COLLECTION AND FURTHER PROCESSING OF MINORS PERSONAL DATA
5.1 In principle, the Company does not collect or further process data of minors directly or indirectly
(example: persons who have not reached the age of 18). However, since it is impossible to cross-
check and verify the age of persons entering or using the Company’s Website or APP, it is
recommended that parents and guardians of minors contact the Company immediately if they
find any unauthorized disclosure of data on behalf of the minors for whom they are responsible,
in order to exercise respectively the rights granted to them, such as the deletion of their data. In
case The Company Ltd realizes that it has collected personal data of a minor, the Company
commits to delete them immediately and take every necessary measure for the protection of the
minor’s data.
6. COOKIES DATA OUTSIDE THE EEA
6.1 Cookie identification files are self-installed text files, with short content, stored on the user’s
computer or other electronic devices (example: mobile phones, tablets, etc.) that visit a website
or use an APP. In this way, the Website or APP remembers your actions and preferences (example:language, font size, and other visualization preferences) for a period of time, so you don’t have
to enter those preferences every time you visit the Website or APP or browse from one page to
another. Cookies help you navigate a more user-friendly environment.
6.2 There are two main categories of Cookies:
(A) Temporary Cookies (session cookies, session cookies) that are deleted immediately after the end
of the browser and/or after the closure of the browser,
(B) Persistent Cookies, which remain in the browser for a certain period or until you delete them.
6.3 The Company, in the interest of better management of its Websites and APPs, uses both
temporary and permanent Cookies. Each type of cookie we use serves different purposes. When
you visit our Website or use our APP, we may use the following cookies:
6.3.1 Technically Necessary Cookies – These cookies are essential for the proper functioning of
the Website or APP and allow you to browse and use its functions, such as access to secure
areas. These cookies are necessary for the functioning of the Website or APP and without
them the provision of the services of the Website or APP would not be technically possible.
6.3.2 Functionality Cookies – These cookies are used to store settings on the Website or APP
(example: by remembering your preferences regarding secure search, or to make it easier
for you to browse the Website or APP, and so on). The installation of these cookies is only
possible if you provide your consent.
In the case of hyperlinks to other websites, the Website or APP is not responsible for the
terms of management and protection of personal data that they follow.
6.3.3 AD Cookies (Third Parties) – Information obtained through cookie technology is shared with
third parties in the context of creating targeted advertising messages that may be displayed
to the user during his visit to third party websites. Additionally, the relevant cookie
technology allows for metrics related to user activity at another website that referred the
user to our Websites or APPs. The installation of these cookies is only possible if you provide
your consent.
6.3.4 Analysis Cookies (Third Parties) and other Technologies – These cookies collect information
about the user of the Website or APP and allow for an improvement in the way it works.
This information helps the monitoring of the performance of the website, the measuring of
visits, the monitoring of how you access the Website or APP and so on. The installation of
these cookies is only possible if you provide your consent.
6.3.5 Other Technologies – Other technologies may be used for the same purposes as cookies
and allow us to know when the user visited the Website or APP. Through them, the non-
personal data (example: your operating system, your browser) or aggregated data can be
collected and used to improve the user experience of the website. The installation of the
mechanisms related to these technologies is only possible if you provide your consent.
6.3.6 Security Cookies (Third Parties) – These cookies may also be used for security purposes
(example: prevention of cyber-attacks and any other malicious activity). These cookies are
only installed if you give your consent.
6.3.7 Performance Cookies – These cookies collect information about your use of the Website or
APP, for instance: which pages you visit most often and if you receive error messages from
the Website or APP. These cookies do not collect information that identifies you since they
collect them in an aggregated manner and, therefore, they remain anonymous. They are
used only for statistical purposes that will help the improvement of the functioning of the
Website or APP. These cookies are installed only if you provide your consent.
6.4 If you wish to disable cookies, depending on their specific type, the Website or APP may not work
properly. Please note that “necessary” cookies cannot be disabled as they are necessary for the
proper functioning of the website www.nobl-house.com. For all the remaining types of cookiesthat are used by the Website or APP, you can freely choose whether you prefer to use them or
not when you first enter the Website or APP, while you always have the possibility to modify your
choices for the use of cookies through the Cookie Banner.
6.5 In any case, you can always modify the options in your browser to receive notifications about the
use of cookies or to reject the use of cookies. In this case, if you do not allow the use of cookies
for certain services, you may not have any further access to them.
6.6 You can also revoke your consent to the use of cookies on your computer or other device by
following the procedure for deleting them from the memory of your browser.
6.7 You can learn more information, according to your browser, by using the following links:
(A) (Internet Explorer) https://support.microsoft.com/help/17442/windows-internet-explorer-
delete-manage-cookies
(B) (Mozilla Firefox) http://support.mozilla.com/en-US/kb/Cookies
(C) (Google Chrome)
http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
(D) (Safari) http://support.apple.com/kb/PH5042
(E) (Opera) http://www.opera.com/browser/tutorials/security/privacy/
(F) (Adobe (flashcookies)) http://www.adobe.com/privacy/policies/flash-player.html
(G) To further learn about the types of cookies, please visit: www.allaboutcookies.org.
7. TRANSFER OF PERSONAL DATA OUTSIDE THE EEA
7.1 In principle, the Company does not transmit your personal data to third countries. In case of
transfer of your personal data to a country outside the European Economic Area (EEA), the
Company carries out this transfer under Chapter II of the Regulation in conjunction with:
(A) Adequacy Decision of the European Commission (Article 45 GDPR) or
(B) Appropriate safeguards in accordance with the GDPR for the transmission of such data
(Article 46 GDPR).
(C) Finally, for occasional processing, the transfer is based on one of the exceptions provided
for in Article 49 of the GDPR. (e.g. the explicit consent of the user and its information on
the risks involved in the transfer, the transfer is necessary for the performance of a contract
at the request of the subject, there are reasons in the public interest, necessary to support
legal claims and vital interests of the data subject, etc.).
8. RETENTION PERIOD
8.1 The personal data of the data subjects are collected and retained for a predetermined and limited
period, depending on the purpose of processing, after which the data are deleted from our
records.
8.2 Where the processing is imposed as an obligation by provisions of the applicable legal framework
or a specific retention period is foreseen, your personal data will be stored for as long as the
relevant provisions require.
8.3 The personal data of data subjects collected and processed for the performance of a contract
shall be kept for as long as necessary for the performance of the contract and for the
establishment, exercise, and/or support of legal claims based on the contract.
8.4 The personal data of the subjects that are processed for marketing purposes with the consent
of the subjects (e.g. data from the subscription to the Newsletter) are kept until the revocation
of the consent, without this revocation affecting the lawfulness of the processing until then.
9. BREACH OF PERSONAL DATA
9.1 In the event of a breach incident, the Company applies a specific Privacy Breach Incident
Management Policy. If you become aware or suspect that a personal data breach may/has
occurred, please inform the Company without delay either at the e-mail address
customercare@nobl-house.com.
10. YOUR RIGHTS
10.1 The Company ensures that it can respond directly to the requests of the subjects, for the exercise
of their rights in accordance with the Regulatory Framework. More specifically, every data subject
has the following rights:
Access Rectification
Erasure Restriction of Processing
10.2 In addition, he can request the portability/transmission of his personal data either to himself or
to third parties and to withdraw at any time his consent he gave for the processing of his personal
data, without such withdrawal affecting the legality of the processing until then.
10.3 Furthermore, the data subject is entitled to object to the processing of his personal data by the
Company.
10.4 In case of exercise of any of the above rights, the Company will respond immediately [in any case
within thirty (30) days of the submission of the request], informing you in writing of the progress
of its satisfaction.
10.5 For any complaint you may make regarding this information note or privacy issues, if we do not
meet your request, you may contact the Cypriot Office of the Commissioner for Personal Data
Protection via the following link: https://www.dataprotection.gov.cy/.
11. DATA PROTECTION ISSUES
11.1 For the exercise of all the above rights, as well as for any matter relating to the processing of your
personal data by the Company, you can contact us by e-mail customercare@nobl-house.com.
12. DISCLAIMER FOR THIRD-PARTY WEBSITES SOCIAL MEDIA BUTTONS
12.1 On this Website or APP social media buttons may be used – Social media widgets (example:
Facebook, Instagram, Pinterest, YouTube, Twitter) using which, after the user logs on to the social
network, creates a special digital footprint, for which both the Company and the social network
itself act as joint controllers.
12.2 For the Company, the purpose of processing is to improve the functionality of the Website or APP
and the services provided as well as to analyze its traffic. The legal basis for the processing is the
fulfilment of the Company’s legitimate interest in linking its services with new technologies (GDPR
Article 6(1)(f)).
12.3 The Company does not control or is responsible for any subsequent processing carried out on
them by the Joint Managers.
12.4 For more information about data processing policy and options for setting up these networks,
you can visit the following web pages, or such relevant pages as may be updated from time-to-
time:
(A) https://www.facebook.com/privacy/explanation
(B) https://help.instagram.com/519522125107875
(C) https://policies.google.com/privacy?hl=el&fg=1
(D) https://linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy
(E) https://twitter.com/en/privacy
(F) https://policy.pinterest.com/en/privacy-policy
12.5 You can change your choices for using cookies through the Cookie Banner.
13. UPDATES TO THE PRIVACY POLICY
13.1 The Company may amend this Privacy and Cookies Policy from time to time for the purpose of
complying with regulatory changes, changing business needs, or to satisfy the needs of our
customers, properties, strategic marketing partners, and service providers. Updated versions will
be uploaded to our Website and APP and date marked so that you are always aware of when our
Privacy Policy was last updated.
OCT 2024.
DOCUMENT EP-7519 rev 0
END OF Privacy and Cookies Policy for 228 Elysian Project Advisory Limited website and mobile
application.
HOUSE RULES AT A GLANCE
MAKING IT FEEL JUST LIKE HOME
• The world needs more kindness. We have zero tolerance for harassment. Every NOBL client and guest should feel welcome, comfortable and productive in our luxury space regardless of race, gender, sexual orientation, gender identity, religion or other personal attributes or beliefs.
• Make new friends – Socializing and networking is one of the better sides of life. Do it freely but limit it to the bar/lounge and kitchen areas. People who generally come to NOBL want to work and stay focused, so let them do so. There is a time and place for everything.
• We’re not a Library. Sometimes we even turn the music up a notch. When using our spaces, make sure you consider others when making any kind of noise. So speak up, but also keep it low.
• Where luxury meets productivity. NOBL is a unique and great workplace so treat the space with respect and consideration. When you walk out the door, please make sure the space is in the same condition (or better!) as it was when you walked in the door.
• No need to have a fashion competition. Dress code at NOBL is comfortable but business casual, except during masquerade parties and Halloween.
USING OUR FACILITIES – THE RIGHT WAY
• Showing up lie at the Grammy’’s – Whenever you arrive, make sure you let our Welcome Desk know. Sometimes, they may ask for your membership number, and perhaps even some photo ID to be sure you haven’t been abducted by aliens.
• If we’ve entrusted you with a key to get into our world, we’ve given it to you – not your neighbor, partner or guest. Keep it to yourself, and do not allow any guest(s) to enter the space without making sure they’re registered at the Welcome Desk. And please don’t lose it – otherwise you make us have to change or replace it.
• We know you have good taste – but still. Don’t bring your own furniture to NOBL or place posters pictures or any other object on any of the walls. Let our decorators have their own way.
• We always love to mix it up. But furniture, especially those found in the meeting rooms, should always be where they are. Please don’t move our furniture around or we might have to chain it to the floor.
• Hogging the empty chairs – When using common workspaces, don’t take up more room than you really need. Or you will become quickly unpopular. Keep things relatively compact, be comfortable, but don’t spread out too widely.
• Is it a party or a crowd? In no event can the number of members or other guests that can use your private office exceeds the capacity allowed, no matter how much you want to pay us.
• More is better – but do it right. Visitors are allowed if you’ve booked a conference room or lounge, but they can’t hang-out just anywhere. If you want your visitors to stick around, get them a Day Pass. Drop-ins are also allowed, but only 20 minutes, and make sure the Welcome Desk know about it.
• Keep yourself current. Although we don’t collect payment information such as credit and debit cards, you’re responsible for letting us know right away if there are any changes needed to your Customer Account so we can keep things running smoothly.
• Reserve your next gig – Bookings and reservations including events can be made using your Customer Account online by using our Customer Portal on our website (www.nobl-house.com), or our unique NOBL One-Touch mobile application for both Android and IOS.
HOW TO BE DISCREET
• Talking about your amazing ideas is great – But do it in the right place. Don’t use common spaces for meetings. Book an executive lounge, or conference room and yammer away!
• Respect your neighbor’s genius-level ideas, and they’ll respect yours. When you see something on somebody’s monitor or around the printer or on a whiteboard somewhere, forget you saw it. You don’t want your own client or your ideas made public and neither does your fellow user at NOBL.
• Remember those cool red British phone booths? Well, ours are not quite that red in color. When making phone or video calls, step into a phone booth for more privacy. But limit your use to no more than an hour at a time. Phone booths are for everyone to use. We also suggest you put your cell phone on vibrate mode to prevent disturbing others.
LUXURY BUSINESS HUB
House Rules – at a glance…
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NOBL is a registered trademark of 228 Elysian Project Advisory Limited Office Services Agreement terms and conditions apply. YOUR AND YOURS ALONE
• Your stuff is your responsibility. Unless it’s in your private office or in your locker it’s your job to make sure that you do not leave anything behind at NOBL when you leave. And for things that hang around for way too long – we can do what we want with it.
• Use your own gear, not your neighbor’s. If you do need something, send us a signal. We’re here to help wherever we can.
• Life doesn’t come without risks. If you break it, lose it or cause any losses, claims or damages, we’re going to have to ask you to make it right. Try not to break anything.
• Our place is ours, until it’s not. Your private office and storage lockers come furnished with locks provided by NOBL. But don’t take it upon yourself to install any additional locks to NOBL property without our authorization, or we will be forced to well… break them.
KEEPING THINGS CLEAN AND SAFE
• Do what your Momma taught you. NOBL customers and visitors are expected to keep the private offices and common areas clean and tidy. Items left behind
at the end of the day will be collected and stored at Welcome Desk to be retrieved the following work day or placed in a lost and found.
• Our bathrooms are unisex. Get with the flow – it’s the way it is. So please show your good manners and make sure the washrooms stay crystal clean after each use. Nobody likes a dirty roommate.
• We are fond of pets, but as much as we love them, they must stay at home and cannot hang out with us in a busy working environment – even if they are super-quite and friendly.
• Inspector Gadget or not – If you see something suspicious, make sure to report it ASAP. For our own security, open access doors should attended by someone, or closed at all times. And take some time to find out how to use safety and security equipment – you never know when you or someone else might need it.
LET’S GO SURFING
• No need for roaming. NOBL Clients and guests have free access to our wireless network. Login information is scattered throughout, or simply ask one of our friendly staff at the Welcome Desk on how to connect.
• Think before you click. No illegal torrenting, piracy, porn, or downloading of prohibited materials. And to be clear, NOBL cannot be responsible for third-party data, websites, links or services. Make sure that you’ve read and agree to our explicit Terms for use of Internet Service.
• If you need to download or upload something extremely large, please let others know, or try to do it when there are fewer people around.
• Our internet services are provided by third parties. So don’t get mad at us if the connection drops out from time to time. We will do our best to reset it when needed and keep it going by paying the bill.
BEING SOCIALLY RESPONSIBLE – TOGETHER
• Let’s each do our part. Minimize waste, and please recycle where possible. We provide recycling bins for paper, metal cans, and plastic in designated areas. Simply ask us to find out.
• We have a bright idea – Let’s conserve energy wherever we can. NOBL facilities are fitted with energy efficient LED lighting and motion sensors throughout, but they still burn electricity. And until someone discovers clean nuclear fusion, let’s turn off any light we don’t really need. If you are the last person to leave, please turn off all the lights.
• Climate change is very real, so we really want to avoid under-or overheating, as it is a waste of valuable energy. We want to keep our premises as comfortable as possible year-round. As such, the temperature of the room should be such that it will suit most users. In winter, try to bring a light jacket so we can keep things cooler, while in summer we might just keep some doors and windows open for a light breeze.
• We know it’s taboo, but a lot of people still like to draw on a cigarette every now and then. Smoking including vaping is not permitted inside NOBL premises. But you may find a designated area outdoors that you can use if you get the urge.
EAT LIKE A KING
• Hungry? Why not take a break. Beverages like coffee and cold drinks can be consumed while you are hard at work including meeting rooms and executive lounges. But meals should be eaten in the kitchen areas. Cooking, other than heating up meals in the microwave, is not allowed and the microwave should be cleaned after use.
• Nice and cool – Fridges can be used to store your personal food or keep your beverages cold, but you might consider using labels with your name on them when placing your things in the cupboards or fridge. All personal food items left in the fridge will be cleared on Fridays.
• Who does the dishes? Everyone is responsible for keeping the pantry clean and tidy. This includes placing your used dishes and glasses in the dishwasher. Our cleaning crew will take care of the rest.
AND NOW THE LEGAL BITS
• Keep it legal. We have zero tolerance for anyone using the NOBL business hub or its resources to conduct or pursue any illegal activities, or any activity that is generally regarded as offensive.
• Don’t say it’s yours. If you want to use any one of our NOBL addresses as your registered place of business, you need to first sign an agreement in order to do so. Otherwise, you might get in trouble.
Find out more by visiting our website at www.nobl-house.com or by sending us an email at customercare@nobl-house.com.